FAQ's

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Email: info@aquaclean.me

FREQUENTLY ASKED QUESTIONS

Q. What kind of service do you provide?

We offer expert domestic and office cleaning services, including one-off cleans, one-off cleans (Spring / Summer), after builders cleaning, carpet cleaning services, as well as ironing.

 

Q. Who will clean my home?

Your home will usually be cleaned by a team of two, fully trained, our professional home cleaning services staff. For security and your peace of mind, our uniformed cleaners are fully covered by insurance. While in your home, our cleaners are not permitted to eat or smoke or use any of your appliances.

 

Q. Do you have insurance cover?

Yes, we have a full public liability insurance which covers our clients homes against accidental damage.

 

Q. How do you vet your cleaners?

We arrange an interview for all our cleaners at our office where they are required to provide us with the following documents:

a) Proof of ID and eligibility to work in the UK

b) Proof of home address

c) Two references/ carefully checked

Approved candidates are given a professional training to ensure the quality of service provided

Q. What areas do you cover?

Our expert services are available within the Cheshire, Shropshire, and Staffordshire Area.

 

Q. What are your office working hours?

Our office is open Monday-Friday 9.00am-17:30pm. We will be happy to serve you during our office working hours. Alternatively, you can leave a voice mail message on our office telephone number, send fax or e-mail.

 

Q. What if my question is not covered here?

If your question isn't covered here please do not hesitate to contact a member of the management team.

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